TERMS AND CONDITIONS
Packers Sanitation Services, Inc. Ltd. d/b/a Fortrex
www.fortrexsolutions.com
Last Updated: May 21, 2026
- AGREEMENT TO TERMS
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Packers Sanitation Services, Inc., Ltd. d/b/a Fortrex (“Fortrex,” “we,” “us,” or “our”) governing your access to and use of the website located at www.fortrexsolutions.com, including all content, features, and functionality offered on or through the Site (collectively, the “Site”).
By accessing or using the Site, submitting any form, or clicking a button indicating your acceptance, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site.
If you are using the Site on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and references to “you” include that entity.
- USE OF THE SITE
2.1 Permitted Use
The Site is intended for lawful business purposes only. You may access and use the Site solely to learn about Fortrex’s services, submit inquiries, access publicly available resources, and engage with Fortrex in connection with a legitimate business relationship or potential business relationship.
2.2 Acceptable Use — Prohibited Conduct
You agree not to use the Site to:
- Violate any applicable federal, state, local, or international law or regulation;
- Transmit any unsolicited or unauthorized advertising or promotional material;
- Impersonate or attempt to impersonate Fortrex, a Fortrex employee, another user, or any other person or entity;
- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which may harm Fortrex or users of the Site;
- Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our prior written consent;
- Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
- Attempt to gain unauthorized access to any part of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site;
- Attack the Site via a denial-of-service attack or a distributed denial-of-service attack; or
- Otherwise attempt to interfere with the proper working of the Site.
2.3 Reservation of Rights
We reserve the right to suspend or terminate your access to the Site at any time, without notice, for any violation of these Terms or for any other reason at our sole discretion.
- INTELLECTUAL PROPERTY
3.1 Ownership
The Site and its entire contents, features, and functionality — including but not limited to all text, graphics, logos, images, data compilations, and software — are owned by Fortrex, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
3.2 Limited License
Subject to these Terms, Fortrex grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial informational purposes or for the purpose of evaluating or engaging Fortrex’s services.
3.3 Restrictions
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Site except as follows: (a) your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials; or (b) you may store files that are automatically cached by your web browser for display enhancement purposes.
3.4 Trademarks
The Fortrex name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Fortrex or its affiliates. You must not use such marks without the prior written permission of Fortrex.
- DISCLAIMER OF WARRANTIES
THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FORTREX EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
- ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,AND NON-INFRINGEMENT;
- ANY WARRANTY THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
- ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT OR INFORMATION AVAILABLE THROUGH THE SITE; AND
- ANY WARRANTY THAT DEFECTS IN THE SITE WILL BE CORRECTED.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
- LIMITATION OF LIABILITY
5.1 Exclusion of Consequential Damages
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL FORTREX, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
- LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ANTICIPATED SAVINGS;
- BUSINESS INTERRUPTION; OR
- COST OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SITE OR ANY CONTENT THEREON, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF FORTREX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
5.2 Liability Cap
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FORTREX’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE SHALL NOT EXCEED ONE THOUSAND DOLLARS ($1,000.00).
5.3 Essential Basis
YOU ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN FORTREX AND YOU. THE SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.
- INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Fortrex, its affiliates, licensors, service providers, employees, agents, officers, and directors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:
- Your violation of these Terms;
- Your use of the Site in a manner not expressly authorized by these Terms;
- Your violation of any third party’s rights, including intellectual property rights or privacy rights; or
- Any content or information you submit through the Site.
- DISPUTE RESOLUTION AND ARBITRATION
7.1 Informal Resolution
Before initiating any formal dispute resolution proceeding, you agree to first contact Fortrex at [TO BE CONFIRMED] and provide a written description of the dispute, the relief sought, and your contact information. The parties agree to attempt to resolve the dispute informally for a period of thirty (30) days from the date notice is received before pursuing formal proceedings.
7.2 Binding Arbitration
If the dispute cannot be resolved informally, you and Fortrex agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or your use of the Site, shall be resolved solely by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (available at www.adr.org), rather than in court, except as provided in Section 7.4 below.
The arbitration shall be conducted in Atlanta, Georgia, or, at your election, by telephone or videoconference. The arbitrator shall have the authority to grant any remedy or relief that a court of competent jurisdiction could order or grant. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties.
7.3 Class Action Waiver
YOU AND FORTREX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. If this class action waiver is found unenforceable for any claim, then that claim shall be litigated in court pursuant to Section 7.4, and the remaining claims shall proceed in arbitration.
7.4 Exceptions
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights. Either party may also bring an individual action in small claims court if the claim qualifies.
7.5 Waiver of Jury Trial
TO THE EXTENT ANY DISPUTE IS NOT SUBJECT TO ARBITRATION, YOU AND FORTREX EACH KNOWINGLY AND IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR CLAIM.
- GOVERNING LAW AND JURISDICTION
These Terms and any dispute or claim arising out of or related to them, their subject matter, or their formation shall be governed by and construed in accordance with the laws of the State of Georgia, without giving effect to any choice or conflict of law provision or rule.
To the extent any dispute is not subject to arbitration under Section 7, the parties consent to the exclusive jurisdiction of the state and federal courts located in Dekalb County, Georgia for resolution of such disputes.
- PRIVACY
Your use of the Site is also governed by our Privacy Policy, located at www.fortrexsolutions.com/privacy-policy/, which is incorporated into these Terms by reference. By accepting these Terms, you also acknowledge and agree to the Privacy Policy.
- THIRD-PARTY LINKS AND SERVICES
The Site may contain links to third-party websites or services that are not owned or controlled by Fortrex. Fortrex has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Fortrex shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content.
- MODIFICATIONS TO THE SITE AND TERMS
11.1 Modifications to the Site
Fortrex reserves the right to modify, suspend, or discontinue the Site (or any part thereof) at any time, with or without notice. Fortrex shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Site.
11.2 Modifications to the Terms
We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when posted and apply to all access to and use of the Site thereafter. Your continued use of the Site following the posting of revised Terms means you accept and agree to the changes.
- GENERAL PROVISIONS
12.1 Entire Agreement
These Terms, together with the Privacy Policy and any other legal notices or agreements published by Fortrex on the Site, constitute the entire agreement between you and Fortrex concerning the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties with respect to the Site.
12.2 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
12.3 Waiver
No failure or delay by Fortrex in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy. No single or partial exercise of any right or remedy shall preclude any further exercise of that right or remedy.
12.4 Assignment
You may not assign or transfer any of your rights or obligations under these Terms without Fortrex’s prior written consent. Fortrex may freely assign its rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets, or operation of law.
12.5 No Third-Party Beneficiaries
These Terms do not and are not intended to confer any rights or remedies upon any person other than you and Fortrex.
12.6 Force Majeure
Fortrex will not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, civil unrest, government action, labor disputes, or failure of third-party internet infrastructure.
- CONTACT INFORMATION
Questions or concerns about these Terms should be directed to:
Packers Sanitation Services, Inc., Ltd. d/b/a Fortrex
ATTN: Legal Department
1050 Crowne Point Parkway
Suite 1050
Atlanta, GA 30338