PRIVACY POLICY OF Packers Sanitation Services, Inc., Ltd. d/b/a “Fortrex”.
www.fortrexsolutions.com
Last Updated: May 21, 2026
Packers Sanitation Services, Inc., Ltd. d/b/a Fortrex. (“Fortrex,” “we,” “us,” or “our”) operates www.fortrexsolutions.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our Site. It also describes rights available to you under applicable law, including the California Consumer Privacy Act (“CCPA”) and California Invasion of Privacy Act (“CIPA”), any other state and local privacy regulations which may apply to you depending upon your location or residence. We will not sell, share, or disclose your personal information except as described herein.
PLEASE READ THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS OF OUR WEBSITE, LOCATED https://www.fortrexsolutions.com/fortrex-website-terms-and-conditions/, CAREFULLY. BY USING OUR SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS POLICY.
- INFORMATION WE COLLECT FROM YOU DIRECTLY
When you voluntarily interact with our Site, for example, by submitting the Contact Sales form or signing up for our newsletter, we may collect the following categories of personal information:
- Identifiers: First and last name, company name, email address, phone number, postal code.
- Professional information: Job title, company name, industry.
- Communications content: The substance of messages or inquiries you submit through our forms.
We use this information to respond to your inquiries, provide our services, send you communications you have requested, and improve our Site. We do not sell or share this directly-collected personal information with third parties for cross-context behavioral advertising.
- INFORMATION WE COLLECT AUTOMATICALLY
When you visit our Site, we and our third-party partners automatically collect certain information through cookies, pixels, web beacons, and similar tracking technologies. This collection begins only after you provide consent through our cookie banner, except for strictly necessary cookies required for the Site to function.
The categories of personal information collected automatically include:
- Device & network identifiers: IP address, browser type and version, operating system,
- Device type, unique device and session identifiers.
- Browsing behavior: Pages visited, time and date of visit, time spent on pages, referring URL, search queries entered on our Site, clicks and interactions.
- Geolocation data: General location inferred from IP address.
- Inferences: Profiles drawn from the above to understand preferences or predict behavior. We may combine automatically collected data with information you provide directly in order to improve our services and understand how our Site is used. We will treat any combined data as personal information under this Privacy Policy.
- Search queries: When you use the search bar on our Site, your search terms may be captured and associated with your session data. We do not transmit raw search queries to third-party advertising platforms. Search data is retained only in aggregated, non-identifiable form.
- COOKIES AND TRACKING TECHNOLOGIES
Our Site uses the following categories of cookies and tracking technologies:
- Strictly necessary cookies: Required for the Site to function. These are set automatically and cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with the Site. Set only with your consent. We use Google Analytics (GA4) and Gauges Analytics for this purpose.
- Marketing and targeting cookies: Used to deliver relevant content and track campaign performance. Set only with your consent. We use HubSpot and Google Tag Manager for this purpose.
You may accept, decline, or customize your cookie preferences at any time using the cookie settings panel accessible via the Cookie Settings button. If you select “Decline,” no non-essential cookies or tracking scripts will be loaded, and this preference will be stored and honored on your return visits.
- THIRD-PARTY SERVICE PROVIDERS AND DATA SHARING
We share personal information with the following categories of third-party service providers-for the purposes described:
- Google LLC (Google Analytics / GA4)
Web analytics. Collects IP address, session identifiers, browser and device data, page URLs, and interaction events to generate Site usage reports. Google’s privacy policy is available at policies.google.com/privacy. Personal information is not sold or shared for cross-context behavioral advertising through this tool.
- Google LLC (Google Tag Manager)
Tag management system used to deploy and manage analytics and marketing scripts on the Site. Shares IP address, session data, and page-level behavioral data with downstream tags. Personal information is not sold or shared for cross-context behavioral advertising through this tool.
- HubSpot, Inc.
Customer relationship management (CRM) and marketing platform. Collects IP address, browser and device fingerprint, page URL, referrer, timestamps, unique visitor identifiers, and form submission data. Used to manage contact inquiries and marketing communications. Personal information may be shared with HubSpot for purposes of cross-context behavioral advertising; California residents may opt out using the link described in the “Your Privacy Rights” section below.
- Gauges Analytics
Web analytics service. Collects page visited, referrer, browser and OS data, screen dimensions, visit timestamps, and unique visitor status. Personal information is not sold or shared for cross-context behavioral advertising through this tool.
We require each service provider to use your personal information only as necessary to perform services on our behalf, and we enter into Data Processing Addendums (DPAs) with these providers as required by applicable law
- DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law:
- Contact form data: Retained for 1 year from date of submission, or until you request deletion.
- Marketing communications data: Retained until you opt out of communications or request deletion.
- Analytics and cookie data: Retained for a maximum of 3 years in accordance with the relevant third-party platform’s data retention settings.
- Server log data: Retained for a maximum of 180 days for security and operational purposes.
- YOUR PRIVACY RIGHTS
Depending on your state of residence, you may have the following rights with respect to your personal information:
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes, and the categories of third parties with whom we have shared it.
- Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal information we hold about you.
- Right to Opt Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information for cross-context behavioral advertising. To exercise this right, click the link in our Site footer: “Do Not Sell or Share My Personal Information.”
- Right to Limit Use of Sensitive Personal Information: To the extent we collect sensitive personal information, you have the right to limit its use to those purposes permitted by applicable law.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
We will respond to verifiable consumer requests within 45 days. We may extend this period by an additional 45 days when reasonably necessary, with notice to you.
- SECURITY
We value your trust in providing us your personal information. We strive to use commercially reasonable technical and organizational measures to protect it. These measures include encryption of data in transit using HTTPS, access controls, and vendor security requirements. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- LINKS TO OTHER SITES
Our Site may contain links to third-party websites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us, and we strongly encourage you to review the privacy policy of any site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
- CHILDREN’S PRIVACY
Our Site is not intended, or directed to an audience, of anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected such information, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the information below.
- OTHER AUTHORIZED DISCLOSURES
Notwithstanding anything in this Privacy Policy to the contrary, we may collect, use, preserve, and disclose personal information: (1) in response to subpoenas, court orders, legal process, or when otherwise required by law; (2) to protect the rights and property of Fortrex or the public; (3) if necessary to investigate, prevent, or take action regarding illegal activities, fraud, or potential threats to safety; or (4) in connection with a merger, acquisition, or sale of assets, in which case the successor will be bound by the obligations of this Privacy Policy.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this page periodically. For significant changes, we may provide additional notice, such as adding a statement to our homepage or sending you a notification.
- CONTACT US
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or wish to submit a verifiable consumer request, please contact us by any of the following methods:
Legal Entity: Packers Sanitation Services, Inc., Ltd. d/b/a “Fortrex”.
Email: contact@fortrexsolutions.com
Toll-Free: 844-880-0009
Mailing Address: 1050 Crowne Pointe Parkway
Suite 1050